Modern research needs high-end infrastructure which is easily accessible and available. The ZMF at the Medical University in Graz was created to allow high quality and sustainable research. The main objective in the early years was to found the core facilities, appoint qualified personnel, equip the laboratories, etc. Progressively a need for improvement was seen. In parallel with the daily support of the research, ZMF staff has taken on the task of leading the administrative management of the entire infrastructure, equipment and research space. To accomplish this task with the best possible quality a centralized, service providing unit has been established.